While we fully stand by every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day Return Policy for most of our products.
If you decide you want to return an item within 30 days of receiving your order, just pay for return shipping costs and we will help you process a refund. Some of our products may also be subject to a restocking fee, per the original manufacturer's warranty.
*Please note: In order to receive a refund for the item(s) ordered, the item(s) must arrive back to our headquarters in "Like New" condition and must contain ALL original packaging and accessories. "Like New" means that the items you ordered must not show ANY visual signs of wear.
Reclaim Hyperbarics & Wellness reserves the right to inspect all return products and may reduce the credit if the product returned is damaged, not in "like new" condition, or incomplete. If shipment is refused or undeliverable, a 20% restocking fee plus return shipping fees will apply.
If an order has already been processed and we are unable to cancel it with the manufacturer, then your order may be subject to a 20% cancellation fee.
Specific return details can vary by the original manufacturer of the product. Some manufacturer restrictions may apply.
In the event of damaged or defective products, we will help in getting an exchange processed.
Following receipt of your item(s) and once we ensure the product is in its full original undamaged condition, we will send you an email confirming your refund.
Should you wish to make a return, please email us at hello@hyperbarichomeservices.com with "Return + [order number]" in the email title and we will be happy to assist you.
*Please note, our 30-day Return Policy is dependent upon our manufacturers’ return policies. This 30-Day Policy applies to all products unless listed below.
If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:
📧 hello@reclaimhyperbarics.com
📞 (385) 238-4858